Warranty Guide

For peace of mind, we offer a full 2-year warranty on beds, headboards, mattresses, and all other items. The warranty protects your purchase from manufacturing faults and structural defects.

Please note:

The warranty does not apply to fabric deterioration, staining or damage, and issues caused to the structure of the product through misuse are not protected. Warranty cover commences from the date of your delivery. Trade orders and orders fulfilled through an external provider are not party to the warranty. The warranty includes replacement of products only and does not cover any installation requests. This warranty does not impact your statutory rights.

Making a claim

If you wish to make a claim under your warranty, you will need to email customer services with the following information: Photographs of the entire product including detailed images and videos of the area which you are concerned about; and Proof of purchase We shall confirm receipt of your email and investigate accordingly. We reserve the right to request additional information from you. If your claim is successful, we shall provide replacement parts as necessary. The warranty does not entitle you to a full refund.

Amare Care

Amare Care is our 2-year warranty, included as standard with every purchase. We understand bedroom furniture is an investment, so every item is covered for 2 years at no extra cost. The terms of Amare Care are the same as our standard warranty policy, giving you a total of 2 years of cover. You can view the full warranty policy at the top of this page. Amare Care does not cover damage that occurs due to normal usage and ageing of the product or for products becoming dirty and dusty.

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